Privacy Policy

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website:

• Information you provide: Your name, phone number, email address, ZIP code, date of birth or age, and any details you share when you book an appointment, complete a form, or contact us.
• Automatically collected information: IP address, browser type, device information, pages visited, and general usage data collected through cookies and similar technologies.
• Consent records: When you opt in to communications, we record the date, time, and IP address associated with your consent.

How We Use Your Information

• To respond to your inquiries and schedule appointments with a licensed insurance agent.
• To provide information about Medicare and other insurance plan options available in your area.
• To send you communications you have consented to receive, including calls, text messages, and emails.
• To comply with legal, regulatory, and licensing obligations.
• To improve our website, services, and customer experience.

SMS / Text Messaging Terms

If you provide your mobile phone number and opt in, you consent to receive text messages from SilverBridge Benefits (a DBA of SilverBridge Benefits LLC, a limited liability company). These may include marketing and promotional messages as well as transactional and service-related messages such as appointment confirmations and reminders.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any text message. You will receive a confirmation and no further messages unless you opt back in.
• Reply HELP for assistance, or contact us at (484) 886-5067 or [email protected].
• Consent to receive text messages is not a condition of purchase of any goods or services.
• Carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Licensed insurance carriers and agents when necessary to provide quotes, applications, or enrollment assistance you have requested.
• Service providers (such as our CRM, hosting, calendar, messaging, and compliance vendors) who process information solely to help us operate our services, under confidentiality obligations.
• Legal and regulatory authorities when required by law or to protect our rights.

As stated above, mobile opt-in and text messaging consent are never shared with third parties or affiliates for their own marketing purposes.

Cookies & Tracking

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings, though disabling them may affect site functionality.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

• You may opt out of text messages by replying STOP and out of emails using the unsubscribe link.
• You may request access to, correction of, or deletion of your personal information by contacting us.
• Depending on your state, you may have additional privacy rights under applicable law.

Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

SilverBridge Benefits (a DBA of SilverBridge Benefits LLC)
27 Bryan Wynd, Glenmoore, PA 19343
Phone: (484) 886-5067
Email: [email protected]